Business Development Manager

Key Responsibilities - Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions. - Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements. - Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations. - Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process. - Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings. - Prepare regular reports on sales performance, pipeline, forecasts, and market insights. - Gather and document technical and business requirements, working closely with the product and development teams to design cost-effective solutions. - Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value. - Provide input on solution architecture, implementation approach, and best practices. - Plan and execute system testing and UAT to obtain customer sign-off on technical requirements. - Provide user experience and business insights to guide ongoing product enhancements. - Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration. - Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits. - Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business. - Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation. - Mentor and guide junior sales, business development, or operations staff where applicable. - Any other adhoc task assigned by Reporting Manager. Requirements / Qualifications - Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems. - Strong product management experience or background, with the ability to translate technical features into business value. - Excellent understanding of casual labour management systems or HR/workforce software is highly preferred. - Strong interpersonal, negotiation, and communication skills. - Ability to work independently, manage multiple priorities, and drive results. - Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.