Healthcare Customer Service Representative
Job Summary
Provide comprehensive healthcare customer support by assisting with benefits, claims, eligibility, and account inquiries. Ensure a high level of professionalism and confidentiality in all interactions. The role requires onsite presence and previous BPO experience.
Responsibilities
- Assist with healthcare benefits and claims
- Handle account inquiries and service requests
- Maintain professionalism and confidentiality
Required Skills
- 6 months BPO experience
- Strong communication skills
- Customer service proficiency
- High school diploma
Job Details
Job Description:
- Provide healthcare customer support by assisting with benefits, claims, eligibility, account inquiries, and general service requests.
- Ensure professionalism and confidentiality.
Qualifications:
- High School Graduate or Senior High School Graduate
- Must have 6 months BPO experience
- Good communication and customer service skills
- Healthcare experience is an advantage
- Willing to work onsite in San Lazaro