Customer Service Representative
Job Summary
The Customer Service Representative will handle customer inquiries through voice or non-voice channels. This role involves resolving concerns professionally and providing accurate information to maintain high satisfaction levels. The position offers flexible working arrangements and various career growth opportunities.
Responsibilities
- Assist customers via phone, chat, or email
- Resolve customer concerns professionally
- Provide accurate product and service information
- Maintain excellent customer satisfaction
Required Skills
- Good English communication skills
- Basic computer knowledge
- Reliable internet connection
- Willingness to handle BPO tasks
Job Details
Job Responsibilities:
- Assist customers via phone, chat, or email
- Resolve customer concerns professionally
- Provide accurate product and service information
- Maintain excellent customer satisfaction
Qualifications:
- High School / Senior High School Graduate (Old/New Curriculum)
- College Undergraduate or Graduate
- With or Without BPO Experience
- Good English Communication Skills
- Basic Computer Knowledge
- Reliable Internet Connection (for WFH accounts)
Salary & Benefits:
- Earn ₱20,000 – ₱35,000/month
- Performance Bonuses
- Night Differential
- HMO & Life Insurance
- Paid Training
- Paid Leaves
- Government Benefits
- Career Growth & Promotion Opportunities
- Referral Incentives