Customer Service Representative
Job Summary
The Customer Service Representative is responsible for preparing client proposals and managing customer communications. The role involves promoting products, gathering feedback, and maintaining the client database. Additionally, the position requires administrative tasks such as reporting and assisting clients via telephone.
Responsibilities
- Prepare client proposals and costing
- Promote products and collect feedback
- Handle client calls and inquiries
- Maintain database and sales reports
Required Skills
- Customer service experience
- Communication skills
- Reporting capabilities
- Sales support
Job Details
Responsibilities:
- Do costing for the clients, prepare proposals
- Influences customers to try our products, collect feedback and advice customers of promotional offering
- Contribute to team effort by accomplishing related results as needed
- Answer telephone calls and assist clients
- Submit Weekly/Monthly sales reports
- Maintain client database
- Inform customers of events, deals and promotions
- Other tasks that may be assigned from time to time