Chat Support Rep
Job Summary
We are hiring Customer Service Representatives for a client's Telco account handling 100% chat support. The role involves assisting customers through chat, resolving account, billing, service, and general inquiries, and meeting quality and productivity targets. Candidates must be willing to work onsite in Makati on a shifting schedule.
Responsibilities
- Assist customers through chat
- Resolve account, billing, service, and general inquiries
- Document customer interactions accurately
- Meet quality and productivity targets
Required Skills
- Good written English communication skills
- High School or Senior High School Graduate and above
- Open to applicants from all experience levels
Job Details
Customer Service Representative – Telco Chat Support
Location: Greenbelt 5, Makati
Work Setup: Onsite
Account: Telco – 100% Chat Support
Salary Package: Up to ₱24,000
Target Start Date: August 24, 2026
Schedule: Shifting schedule
Responsibilities:
- Assist customers through chat
- Resolve account, billing, service, and general inquiries
- Document customer interactions accurately
- Meet quality and productivity targets
Qualifications:
- High School or Senior High School Graduate and above
- Open to applicants from all experience levels
- Good written English communication skills
- Willing to work onsite in Makati and on shifting schedules