Customer Service Representative
Job Summary
Speed Express is seeking a Customer Service Representative with 1-2 years of experience and knowledge in the Travel and Tourism industry. The ideal candidate will possess excellent communication skills and the ability to handle customer concerns promptly. This is an onsite role located in BGC, Taguig City.
Responsibilities
- Assist customers with inquiries related to travel services and bookings
- Provide accurate information and exceptional customer support
- Handle customer concerns and resolve issues promptly
- Coordinate with internal teams to ensure smooth service delivery
- Maintain accurate customer records and documentation
Required Skills
- 1–2 years of experience in Customer Service
- Experience or knowledge in the Travel and Tourism industry
- Excellent verbal and written communication skills in English
- Strong customer service and problem-solving skills
- Proficient in Microsoft Office and basic computer applications
Job Details
Qualifications
- At least 1–2 years of experience in Customer Service or a related field
- Must have experience or knowledge in the Travel and Tourism industry
- Excellent verbal and written communication skills in English
- Strong customer service and problem-solving skills
- Proficient in Microsoft Office and basic computer applications
- Able to work in a fast-paced environment
- Willing to work onsite in BGC, Taguig City
Responsibilities
- Assist customers with inquiries related to travel services and bookings
- Provide accurate information and exceptional customer support
- Handle customer concerns and resolve issues promptly
- Coordinate with internal teams to ensure smooth service delivery
- Maintain accurate customer records and documentation