Room Attendant Receptionist
Job Summary
Maintain cleanliness and organization of guest rooms while also assisting guests at the reception with check-ins and check-outs. Respond to guest inquiries and provide excellent customer service in a fast-paced hospitality environment. Coordinate with housekeeping and other departments to ensure smooth operations and high guest satisfaction.
Responsibilities
- Maintain cleanliness of rooms and common areas
- Assist guests with check-ins and check-outs
- Respond to guest inquiries and complaints
Required Skills
- High School diploma or equivalent
- 0-1 year hospitality experience
- Strong communication skills
Job Details
Maintain cleanliness and organization of guest rooms and common areas. Assist guests at the reception with check-ins and check-outs. Respond to guest inquiries and provide excellent customer service. Report any maintenance issues and ensure guest satisfaction. Coordinate with housekeeping and other departments to ensure smooth operations.
Requirements
Educational Qualifications: High School diploma or equivalent.
Experience Level: 0–1 year of experience in a hospitality role.
Skills and Competencies: Strong interpersonal and communication skills.
Responsibilities and Duties: Ability to handle guest complaints and provide solutions.
Qualities and Traits: Friendly, approachable, and attentive to detail.
Working Conditions: Fast-paced environment with possible shift work.