Customer Service Representative

Job Summary

The Customer Service Representative is responsible for document chasing and ensuring timely follow-up on customer inquiries. Candidates will handle inquiries, follow up on pending documents, and maintain customer records. This role requires strong communication skills and the ability to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries and provide accurate information
• Follow up on pending documents and ensure timely processing
• Maintain customer records and update information
• Collaborate with other departments to resolve issues

Required Skills

• High School diploma or equivalent
• 1-3 years of experience in customer service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment

Job Details