RCM Voice Specialist
Job Summary
We are seeking 6 RCM Voice Specialists to handle inbound and outbound calls related to prior authorizations and claim inquiries. You will serve as the primary bridge between patients, providers, and payers. This role focuses on resolving billing and authorization issues over the phone to ensure smooth healthcare operations.
Responsibilities
- Handle inbound/outbound voice interactions
- Process prior authorization requests
- Resolve claim and billing inquiries
- Document call outcomes
Required Skills
- 1+ year medical call center experience
- Prior authorization expertise
- Payer/Provider coordination skills
Job Details
Responsibilities
- Handle voice-based interactions with payers, providers, and patients
- Process and follow up on prior authorization requests
- Resolve claim and billing inquiries over the phone
- Document call outcomes and coordinate with internal teams
Requirements
- 1+ year of experience in a medical call center environment
- Experience with prior authorizations and coordinating with payers, providers, and patients
Compensation & Benefits
- Basic Salary: ₱30,500/month
- HMO coverage from Day 1 with 2 free dependents
- 14th month pay
- 2 Vacation Leaves per month
- Performance bonuses