Cantonese CS Representative
Job Summary
The Cantonese Customer Service Representative will ensure extraordinary service by promptly and accurately responding to phone calls from existing customers and solving their issues. This is a full-time, remote position operating on a fixed night shift schedule. The role offers a monthly package up to Php 101,000 along with comprehensive benefits including HMO, life insurance, and career progression.
Responsibilities
- Respond promptly and accurately to customer phone calls
- Ensure extraordinary customer service and ease of business
- Solve customer issues effectively
Required Skills
- Fluent in Cantonese and English
- Call center experience (preferred)
- Amenable to graveyard shift and onsite training
- Valid work eligibility for foreign nationals
Job Details
Setup: Full-time | Remote | Night Shift
Responsibilities:
Will be responsible for ensuring extraordinary service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, and solving their issues.
What’s in it for you?
- Up to Php 101,000 monthly package (inclusive of Language Premium and Basic salary, Taxable)
- Up to 10% Night Differential Pay
- HMO on your first day + up to three (3) FREE dependents
- Life insurance up to 500K*
- Salary payout every 2 weeks
- Fast-Moving Career Progression
- Employee discount at select partner establishments
Requirements:
- Must be fluent in speaking both Cantonese and English
- Call center experience is a plus
- Amenable to work in fixed graveyard shift schedule
- Amenable to undergo 7-week onsite training
- For foreign nationals: Must have eligibility to work in the Philippines; Must hold a tourist visa; if formerly/currently employed with 9G visa, previous/current employer must downgrade it to Tourist visa; Must have a valid passport at least 1 year before expiry