Customer Service Representative

Date PostedAugust 17, 2026LocationCagayan de Oro (CDO)CompanyMetacom CareersSalary₱13-15KTypeFull-time

Job Summary

We are hiring Customer Service Representatives for a Retail Account in Cagayan de Oro on an onsite basis. This is a shifting schedule position welcoming applicants with or without BPO experience. Selected candidates will assist customers with inquiries, orders, and account-related requests while delivering excellent service.

Responsibilities

  • Assist customers with inquiries, concerns, and orders
  • Provide accurate information and resolve customer concerns
  • Deliver excellent customer service

Required Skills

  • Good communication skills
  • Customer service skills
  • Willingness to work onsite and on a shifting schedule

Job Details

Job Description We are hiring Customer Service Representatives for a Retail Account in Cagayan de Oro. This is an onsite position with a shifting schedule, and no BPO experience is required. As a CSR, you will assist customers with inquiries, concerns, orders, and account-related requests. You will provide accurate information, resolve customer concerns, and deliver excellent customer service. Qualifications - High School Graduate (Old Curriculum) / Senior High School Graduate - ALS Graduates are welcome - With or without Customer Contact Experience (CCE) - Freshers are welcome to apply - Good communication and customer service skills - Willing to work onsite and on a shifting schedule Job Details - Location: Cagayan de Oro (CDO) - Account: Retail - Work Setup: Onsite - Salary Package: ₱15,000 Benefits Paid Training, 22 Paid Leaves, HMO, Government-Mandated Benefits, and 13th Month Pay.