Customer Service Representative
Job Summary
We are looking for Customer Service Representatives to join our team in Quezon City. The role involves handling international voice accounts, providing excellent customer support, and ensuring timely resolution of client concerns in a fast-paced BPO environment. Candidates must be willing to work on-site and on a night shift or shifting schedule.
Responsibilities
- Handling international voice accounts
- Providing excellent customer support
- Ensuring timely resolution of client concerns
Required Skills
- 6+ months BPO international voice experience
- Strong ENGLISH (B2 level) and TAGALOG communication
- Strong interpersonal and communication skills
- Analytical and problem-solving abilities
Job Details
Position Title: Customer Service Representative
Location: Bridgetown, Quezon City / On-site
Setup: Night Shift / Shifting schedules
Job Description:
We are looking for Customer Service Representatives to join our team in Quezon City. The role involves handling international voice accounts, providing excellent customer support, and ensuring timely resolution of client concerns in a fast-paced BPO environment.
QUALIFICATIONS:
Educational Background: HS/SHS graduate with 6+ months BPO international voice experience. Healthcare account experience is a plus!
Skills & Competencies:
- Strong ENGLISH (B2 level) and TAGALOG communication
- Excellent analytical and problem-solving abilities
- Good customer service orientation
- Strong interpersonal and communication skills
- Solid analytical thinking and attention to detail
Work Requirements:
- Willing to work on-site
- Amenable to shifting schedules
- CAN START IMMEDIATELY THIS AUGUST!