Business Development Officer

KEY RESPONSIBILITIES: Merchant & Client Acquisition - Identify, prospect, and acquire new merchants, SMEs, and enterprise clients aligned with CometHub's growth objectives. - Generate and qualify leads through cold-calling, outbound sales activities, networking, referrals and industry events. - Conduct client presentations, product demonstrations, and solution consultations. Solution Selling & Advisory - Understand client business requirements and recommend appropriate CometHub solutions, including: * QRPH and digital payment solutions * POS and payment terminals * Payment gateway services * KYC/AML and compliance solutions * Merchant acquiring and fintech channel partnerships * Advisory and consultancy services - Develop tailored proposals and commercial offers based on client needs. End-to-End Client Onboarding - Lead the onboarding process from contract signing through activation. - Coordinate client requirements, documentation, compliance checks, and system setup. - Facilitate onboarding sessions, product training, and implementation support. - Ensure smooth deployment and timely activation of client solutions. Relationship Management - Build and maintain strong relationships with merchants, partners, and key stakeholders. - Serve as the primary point of contact throughout the customer lifecycle. - Conduct regular business reviews and identify opportunities for account growth. Partnership Development - Identify and establish strategic partnerships with banks, fintech companies, payment service providers, software vendors, and merchant associations. - Support negotiations and partnership discussions that contribute to business growth. Customer Success & Retention - Monitor client satisfaction and adoption of CometHub solutions. - Resolve client concerns and escalate issues when necessary. - Drive retention, upselling, and cross-selling opportunities across the CometHub ecosystem. Administrative & Reporting - Maintain accurate CRM records, sales pipeline updates, and onboarding documentation. - Prepare sales reports, forecasts, and performance updates. - Perform other business development and growth-related projects as assigned. QUALIFICATIONS Required - Bachelor's Degree in Business, Marketing, Finance, Economics, Information Technology, or a related field. - 1–2 years of experience in business development, merchant acquisition, partnerships, account management, or sales. - Experience in fintech, banking, payments, SaaS, technology, or related industries. - Strong presentation, negotiation, and relationship management skills. - Ability to manage multiple projects and stakeholders simultaneously. - Excellent communication and problem-solving abilities. - Self-starter with strong ownership and execution mindset. Preferred NOT Required - Familiarity with QRPH, Payment gateways, POS systems, Merchant acquiring, Digital wallets, KYC/AML compliance solutions, Financial technology products. - Existing network within SMEs, merchants, fintech, banking, retail, hospitality, or e-commerce sectors. - Experience working in a startup or high-growth environment.