Field Sales Representative
Job Summary
Finvivir Lending Philippines Corporation is seeking a Field Sales Representative to handle loan operations, collection activities, and client relations entirely in the field. The role requires traveling to assigned barangays and municipalities to assist clients, process loans, and ensure collection targets are met. Candidates must be willing to perform extensive fieldwork and know how to drive a manual transmission vehicle.
Responsibilities
- Assist in opening and processing loan accounts.
- Conduct client visits for loan validation and collection.
- Perform 100% fieldwork within assigned communities.
- Submit required reports and maintain client files.
Required Skills
- High School Graduate or College Level
- Manual transmission driving license
- Good communication and interpersonal skills
- Customer service or sales experience
Job Details
Duties and Responsibilities
Loan Operations
- Assist in opening new loan accounts within the assigned route.
- Support the renewal and processing of existing loans.
- Conduct client visits for loan validation and verification.
- Explain loan products, policies, and payment schedules to clients.
Collection Activities
- Collect loan payments from clients in accordance with company procedures.
- Issue official receipts and ensure accurate recording of collections.
- Follow up on overdue accounts and assist in collection efforts.
- Maintain proper handling and safekeeping of collected funds.
Client Relations
- Build and maintain good relationships with clients.
- Address client inquiries and concerns professionally.
- Provide quality customer service and promote client satisfaction.
Documentation and Administration
- Complete and submit required reports and forms accurately and on time.
- Organize and maintain client files and supporting documents.
- Verify the completeness and accuracy of loan requirements.
- Assist in route planning and daily operational activities.
Field Operations
- Perform 100% fieldwork within assigned communities.
- Travel to different barangays and municipalities as required.
- Assist the Route Manager and Commercial Team in achieving route targets.
- Comply with company policies, safety standards, and operational procedures.
Qualifications
- At least High School Graduate, Senior High School Graduate, or College Level.
- Must know how to drive a manual transmission vehicle.
- Possesses a valid driver's license.
- Willing to perform extensive fieldwork and travel within assigned areas.
- Good communication and interpersonal skills.
- Basic mathematical and documentation skills.
- Customer service, sales, collections, or fieldwork experience is an advantage.
- Trustworthy, hardworking, and goal-oriented.
Key Competencies
- Customer Service Orientation
- Communication Skills
- Attention to Detail
- Teamwork and Collaboration
- Problem Solving
- Time Management
- Integrity and Accountability
Working Conditions
- Field-based position.
- Monday to Saturday work schedule.
- Frequent travel within assigned route areas.