Customer Service Representative
Job Summary
As a Customer Service Representative at Conduent, you will serve as the primary point of contact for clients and customers, providing solutions and delivering exceptional service. This role requires effective communication, problem-solving skills, and the ability to handle customer inquiries in a professional manner. You will manage customer interactions in a fast-paced environment while utilizing computer systems and CRM software.
Responsibilities
- Serve as primary point of contact for clients and customers
- Provide solutions and deliver exceptional service
- Handle customer inquiries in a professional manner
Required Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking abilities
- Proficiency in computer systems and CRM software
Job Details
As a Customer Service Representative at Conduent, you will serve as the primary point of contact for clients and customers, providing solutions and delivering exceptional service. This role requires effective communication, problem-solving skills, and the ability to handle customer inquiries in a professional manner.
Requirements:
- Previous experience in customer service or call center environment is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Proficient in using computer systems and customer relationship management (CRM) software.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required.