Telesales Agent

Responsibilities Make outbound calls to potential and existing customers to promote products and services. Present product features, benefits, prices, and promotions clearly and professionally. Identify customer needs and recommend appropriate products or services. Respond to customer inquiries and address concerns or objections effectively. Persuade prospective customers and close sales through phone calls. Follow up with leads and customers to maximize sales opportunities. Achieve daily, weekly, and monthly sales targets and quotas. Maintain accurate records of customer information, calls, leads, and sales transactions. Process and confirm customer orders accurately. Build and maintain positive relationships with customers. Coordinate with the Sales, Operations, and other relevant departments regarding customer orders and concerns. Provide excellent customer service throughout the sales process. Monitor sales performance and submit required sales reports. Stay updated on product information, promotions, and company policies. Follow company sales procedures, scripts, and quality standards. Perform other duties related to telesales and customer service as assigned by the supervisor. Job Requirements At least Senior High School graduate; college level or graduate is an advantage. With 1 year of experience in Telesales, Sales, Telemarketing, Customer Service, or a related field is preferred. Excellent verbal and written communication skills. Confident, persuasive, and comfortable speaking with customers over the phone. Strong negotiation and closing skills. Customer-oriented with a positive and professional attitude. Able to handle customer objections, inquiries, and complaints professionally. Target-driven and motivated to achieve sales quotas. Willing to work under pressure and meet daily/monthly sales targets. Basic computer skills and familiarity with MS Office, Google Workspace, or CRM systems. Good listening, problem-solving, and interpersonal skills. Organized and able to maintain accurate customer and sales records. Willing to undergo training. Willing to work on-site in Guiguinto, Bulacan. Can start ASAP is an advantage.