Customer Service Representative
Job Summary
We are looking for a Customer Service Representative to provide professional and efficient assistance to customers through voice or non-voice channels. The role involves handling customer concerns, providing accurate information, and resolving inquiries in a timely manner. Ideal candidates should have at least 6 months of BPO or customer service experience and be willing to work onsite on a shifting schedule.
Responsibilities
- Handle customer inquiries, requests, and concerns
- Provide accurate and professional customer assistance
- Resolve customer issues and provide appropriate solutions
- Maintain a high level of customer service
- Follow company policies and procedures
Required Skills
- At least 6 months BPO/Customer Service experience
- Good verbal and written communication skills
- Good comprehension and problem-solving skills
- Customer-service oriented
Job Details
Job Description: We are looking for a Customer Service Representative to provide professional and efficient assistance to customers. The role may involve handling customer concerns through voice or non-voice channels, providing accurate information, and resolving inquiries in a timely manner.
Key Responsibilities:
- Handle customer inquiries, requests, and concerns
- Provide accurate and professional customer assistance
- Resolve customer issues and provide appropriate solutions
- Maintain a high level of customer service
- Follow company policies and procedures
Qualifications:
- At least 6 months of BPO/Customer Service experience
- Good verbal and written communication skills
- Good comprehension and problem-solving skills
- Customer-service oriented
- Willing to work onsite
- Willing to work on a shifting schedule
- Can start ASAP
What We Offer:
- Above-Minimum Rate
- Night Differential
- Incentives
- Rice Allowance
- Attendance Allowance
- Bonuses