Customer Service Representative
Job Summary
We are looking for Customer Service Representatives to join our team in Ilo-Ilo to handle international voice accounts. The role requires providing excellent customer support and ensuring timely resolution of client concerns in a BPO environment. Candidates must be willing to work onsite and amenable to shifting schedules.
Responsibilities
- Handling international voice accounts
- Providing excellent customer support
- Ensuring timely resolution of client concerns
Required Skills
- Strong English communication skills (B2 level)
- Excellent analytical and problem-solving abilities
- Good customer service orientation
- Solid analytical thinking and attention to detail
Job Details
Role: Customer Service Representative
Location: MANDURRIAO, ILOILO CITY
Job Description:
The role involves handling international voice accounts, providing excellent customer support, and ensuring timely resolution of client concerns in a fast-paced BPO environment.
What’s in it for you:
- ₱20-25k salary including Night Differential
- Performance Incentives
- Life & Medical Insurance
- HMO from Day 1
- Retirement Package
Educational Background:
- At least High School (HS) or Senior High School (SHS) graduate with at least 6 months BPO international voice experience
Skills & Competencies:
- Strong English communication skills (B2 level)
- Excellent analytical and problem-solving abilities
- Good customer service orientation
- Strong interpersonal and communication skills
- Solid analytical thinking and attention to detail
Work Requirements:
- Willing to work onsite
- Amenable to shifting schedules
- CAN START IMMEDIATELY