IT Technical Support
Job Summary
Provide technical support to users and resolve hardware and software issues. Install and configure computer systems while maintaining IT inventory. Ensure excellent customer service and field support as needed.
Responsibilities
- Provide technical support via phone, email, or in-person
- Diagnose and resolve hardware and software issues
- Install and configure computer systems and applications
- Document support requests and resolutions
- Assist in maintaining IT inventory and equipment
Required Skills
- Bachelor’s degree in IT or related field
- 0–2 years experience or Fresh Graduates
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Must have a motorcycle and be willing to work in the field
Job Details
Description
Provide technical support to users via phone, email, or in-person.
Diagnose and resolve hardware and software issues for clients.
Install and configure computer systems and applications.
Document support requests and resolutions in a ticketing system.
Assist in maintaining IT inventory and equipment.
Requirements
Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
Experience Level: 0–2 years (Fresh Graduates are welcome).
Skills and Competencies: Strong troubleshooting and problem-solving skills.
Qualities and Traits: Excellent communication and customer service skills.
Additional Requirements: Must have a motorcycle and be willing to work in the field.