Live Operations Manager
Job Summary
We are looking for an experienced and results-driven Live Operations Manager to oversee and improve our daily e-commerce operations. The role involves managing the Operations team, monitoring store performance, and coordinating with various departments to achieve efficiency. Candidates must have relevant e-commerce experience and strong leadership skills.
Responsibilities
- Oversee daily e-commerce operations and store performance
- Manage and coordinate the Operations team
- Monitor sales, orders, inventory, and fulfillment
- Develop strategies to improve sales and operational efficiency
- Coordinate with Live Sellers, Creators, and other teams
Required Skills
- 2+ years experience in E-Commerce Operations
- Experience with TikTok Shop, Shopee, or Lazada
- Strong leadership and communication skills
- Problem-solving and organizational abilities
- Experience in livestream e-commerce is an advantage
Job Details
JOB RESPONSIBILITIES
• Oversee daily operations of our e-commerce platforms and online stores
• Manage and coordinate the Operations team to ensure smooth workflow
• Monitor sales, orders, inventory, fulfillment, and overall store performance
• Develop and implement strategies to improve sales and operational efficiency
• Monitor KPIs, targets, and team performance
• Coordinate with Live Sellers, Creators, Customer Service, Warehouse, and other teams
• Identify operational issues and provide timely solutions
• Prepare and analyze operational and sales reports
• Ensure company policies, processes, and standards are properly followed
JOB REQUIREMENTS
• 2+ years of experience in E-Commerce Operations or a related role
• Experience with TikTok Shop, Shopee, Lazada, or other e-commerce platforms
• Strong leadership, communication, and problem-solving skills
• Good understanding of e-commerce sales and operations
• Highly organized, proactive, and results-oriented
• Able to manage multiple tasks and lead a team effectively
• Experience in livestream e-commerce is a strong advantage