Shift Supervisor
Job Summary
We are seeking a Shift Supervisor to manage staff and oversee daily store operations during assigned shifts. The ideal candidate will have supervisory experience in food service or retail and strong leadership skills. Responsibilities include handling customer concerns, monitoring service standards, and ensuring compliance with safety procedures.
Responsibilities
- Supervise and manage staff during shifts
- Ensure smooth daily store operations
- Monitor product quality and service standards
- Handle customer concerns and complaints
Required Skills
- Strong leadership and team management
- Good communication and customer service
- Ability to multitask and handle operational issues
- Experience in supervisory role or food service/retail
Job Details
Job Requirements
At least Senior High School Graduate; College Graduate is an advantage
With experience as a Shift Supervisor or in a supervisory role
Experience in food service, retail, or similar operations is an advantage
Strong leadership and team management skills
Good communication and customer service skills
Organized, responsible, and able to multitask
Able to handle customer concerns and resolve operational issues
Willing to work on shifting schedules, weekends, and holidays
Willing to be assigned in Manggahan, Pasig City
Responsibilities
Supervise and manage staff during assigned shifts
Assign tasks and monitor employee performance
Ensure smooth daily store operations
Assist customers and handle complaints professionally
Monitor product quality, cleanliness, and service standards
Ensure proper cash handling and inventory procedures
Monitor staff attendance and shift schedules
Train and guide team members when needed
Ensure compliance with company policies and safety procedures
Prepare and submit shift reports to management
Perform other duties assigned by the supervisor or manager