CSR Role Sta. Rosa

Date PostedSeptember 25, 2026LocationSta. Rosa LagunaCompanyAfni Philippines, Inc.Salary₱19-24KTypeFull-time

Job Summary

Afni Philippines is seeking Customer Service Representatives to support operations in Sta. Rosa, Laguna. The successful candidate will utilize customer interaction skills to deliver excellent service. The role offers a competitive salary package, performance incentives, and comprehensive benefits.

Responsibilities

  • Handle customer service interactions
  • Support English-speaking accounts
  • Maintain compliance with information security measures

Required Skills

  • 12 months BPO experience
  • Strong communication skills
  • Strong comprehension and learning agility

Job Details

Customer Service Representatives (CSR) to support our company in Sta Rosa, Laguna (SM Sta Rosa). In this role, you'll be using your customer interaction skills to deliver excellent customer service. Perks include: Up to PHP 24,000 monthly, PLUS up to PHP 9,000 monthly performance incentive, Up to 4 HMO Dependents for FREE, PHP 10,000 Annual Medical Reimbursement, Life Insurance, Paid Leaves, Paid Training, and Unlimited growth opportunities. Requirements: - At least 12 months of BPO experience handling English-Speaking Accounts (US/UK/AU) - At least a high school diploma - With strong communication skills (conversational, confident, spontaneous, relational) - Strong comprehension and learning agility - Able to work in a paperless environment with stringent compliance to information security measures - Must be able to provide NBI clearance before the start date