Cantonese Customer Service
Job Summary
We are seeking a Cantonese Customer Service Representative for a hybrid role to provide prompt and accurate support to our customers. The position offers a monthly package up to Php 101,000 along with various benefits including HMO, life insurance, and career progression. Candidates must be fluent in both Cantonese and English, with call center experience being an advantage.
Responsibilities
- Respond promptly and accurately to customer phone calls
- Solve customer issues efficiently
- Ensure extraordinary customer service experience
Required Skills
- Fluent in Cantonese and English
- Call center experience is a plus
- Amenable to fixed graveyard shift and onsite training
- Valid work eligibility for foreign nationals
Job Details
Responsibilities:
Will be responsible for ensuring extraordinary service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, and solving their issues.
What’s in it for you?:
Up to Php 101,000 monthly package (inclusive of Language Premium and Basic salary, Taxable)
Up to 10% Night Differential Pay
HMO on your first day + up to three (3) FREE dependents
Life insurance up to 500K*
Salary payout every 2 weeks
Fast-Moving Career Progression
Employee discount at select partner establishments
Requirements:
Must be fluent in speaking both Cantonese and English
Call center experience is a plus
Amenable to work in fixed graveyard shift schedule
Amenable to undergo 7-week onsite training
For foreign nationals:
Must have eligibility to work in the Philippines
Must hold a tourist visa; if formerly/currently employed with 9G visa, previous/current employer must downgrade it to Tourist visa
Must have a valid passport at least 1 year before expiry