Sales Representative
Job Summary
ElevateOrg Management Consultancy is seeking a Sales Representative for Danocars Trading Inc. (Vespa Imus Branch) to handle customer service, vehicle repair coordination, and sales of service packages. The ideal candidate should have at least 1 year of relevant experience in a customer service or automotive role and possess strong communication skills. Work location is in person at Imus Cavite.
Responsibilities
- Assist customers with service and repair concerns
- Prepare service quotations and document requirements
- Coordinate repair status with technicians
- Promote service packages and maintain customer satisfaction
Required Skills
- Bachelor's Degree or automotive-related course
- 1+ years experience as Service Advisor or CSR
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office
Job Details
Key Responsibilities:
- Welcome and assist customers regarding service and repair concerns.
- Conduct initial assessment of customer concerns and document service requirements accurately.
- Prepare service quotations and explain recommended repairs and maintenance services.
- Coordinate with technicians regarding repair status and job completion.
- Provide regular updates to customers on repair progress and estimated completion time.
- Ensure proper documentation of service records and work orders.
- Handle customer inquiries, feedback, and service-related concerns professionally.
- Promote preventive maintenance programs and service packages.
- Maintain high levels of customer satisfaction and service excellence.
- Amenable to work in Aguinaldo highway, Palicio 1, Imus Cavite
Product: Vespa Imus Branch
Qualifications:
- Graduate of any Bachelor's Degree or Automotive-related course
- Work Location: In person
- With at least 1 year of experience as a Service Advisor, Customer Service Representative, or related role.
- Experience in the automotive or motorcycle industry is an advantage.
- Excellent communication and interpersonal skills.
- Customer-focused with strong problem-solving abilities.
- Proficient in Microsoft Office applications.
- Organized, detail-oriented, and able to work in a fast-paced environment.