Customer Success Specialist

Responsibilities - Manage and optimise online listings across various platforms - Regularly review and update content to ensure accuracy and consistency - Provide prompt and professional support to customers through email, chat, and messaging channels - Follow up on enquiries and help resolve customer issues - Track listing performance and recommend improvements where needed - Maintain organised records and administrative documentation - Assist with operational and coordination tasks as required Candidate Requirements - Intermediate to advanced level of English, both written and spoken - Strong communication and interpersonal skills - Excellent organisational abilities and attention to detail - Ability to prioritise tasks and work independently - Comfortable using online tools, software, and digital platforms - Previous experience in customer service, administration, digital content, or marketing is beneficial but not essential - Experience managing online listings is an advantage Benefits - Fully remote position - Flexible schedule - Competitive remuneration - Long-term career opportunities - Collaborative international team - Ongoing learning and professional development