Travel Customer Service
Job Summary
We are hiring a Customer Service Representative for a Travel Account with a salary package of up to ₱45,000. The role involves assisting customers with flight reservations, bookings, and travel-related inquiries. Candidates should have at least 1 year of BPO experience and strong communication skills.
Responsibilities
- Assist with flight reservations, bookings, cancellations, and rebooking requests.
- Provide information regarding travel itineraries, flight schedules, and travel policies.
- Handle customer inquiries and resolve travel-related concerns.
- Deliver excellent customer service through various communication channels.
Required Skills
- At least 1 year of BPO experience
- Excellent communication skills
- Strong problem-solving abilities
- Travel account or GDS experience is an advantage
Job Details
Job Role:
Assist customers with flight reservations, bookings, cancellations, and rebooking requests.
Provide information regarding travel itineraries, flight schedules, and travel policies.
Handle customer inquiries and resolve travel-related concerns.
Assist with ticketing, booking modifications, and other travel arrangements.
Deliver excellent customer service through phone, email, or other communication channels.
Qualifications:
At least 1 year of BPO experience
Excellent communication skills
Customer-focused with strong problem-solving abilities
Willing to work onsite and in shifting schedules
Travel account or GDS experience is an advantage
What We Offer:
Salary package of up to ₱45,000
Career growth opportunities
Training and development
Company benefits