Customer Service Representative

The Customer Service Representative – B2B Retail Sales is responsible for assisting business customers, retailers, and corporate clients with their product orders, sales inquiries, account concerns, and service requests. The role combines customer service, sales support, and account management to ensure smooth business transactions and maintain strong client relationships. Qualifications: - At least Senior High School graduate; college graduate is preferred. - With 2 years or more of customer service, B2B sales, retail sales, or account management experience is an advantage. - Experience handling business clients, retailers, corporate accounts, or wholesale customers is preferred. - Strong verbal and written English communication skills. - Good sales, negotiation, and customer service skills. - Strong problem-solving and interpersonal skills. - Comfortable using CRM systems, Microsoft Office, email, and other business applications. - Results-oriented and able to meet sales and performance targets. - Good organizational skills and attention to detail. - Able to multitask and work in a fast-paced environment. - Willing to work on shifting schedules, weekends, or holidays when required. - Willing to work onsite.