Manufacturing Project Management
Job Summary
Responsible for managing manufacturing projects, handling customer complaints, and leading cross-functional teams for project improvement. The role requires tracking product progress from the NPI stage to mass production and ensuring effective customer communication. Additionally, it involves coordinating trial productions, managing customer visits, and providing required quality reports.
Responsibilities
- Manage manufacturing project operations
- Handle customer complaints and returns
- Lead CFT for project improvement
- Coordinate product trial production
- Provide quality reports and factory data
Required Skills
- College degree
- Production process knowledge
- Customer service management
- Strong communication skills
- Project management and follow-up
Job Details
Job Requirements:
- Must be a college degree
- Be familiar with and understand the production process segments and considerations of the product from the NPI stage to mass production.
- Be familiar with and master customer service and customer service processing.
- Convene and lead CFT to carry out project project improvement work.
- Strong follow up capability
- Good management, communication, coordination and language skills.
Job Descriptions:
- Responsible for manufacturing project management operations, customer complaints, guest visits.
- Carry out and master the project incharge of progress and improvement.
- Customer complaints, customer return tracking processing.
- Customer visit, customer inspection line audit leading and escort.
- Provides customer required quality report, shipping data or all other factory-related information.
- Customer complaints feedback.
- Product trial production of major abnormal tracking coordination.
- Handles important matters assigned by superiors.
- Project Transfer.