Non-Voice CSR
Job Summary
Six Eleven Philippines BPO Corporation is seeking a Non-Voice Customer Service Representative for their CDO site. The role involves handling customer concerns through chat and email, with occasional calls when necessary. College graduates from any course, with or without BPO experience, are welcome to apply.
Responsibilities
- Handle customer concerns primarily through chat and email
- Provide accurate information and effective solutions
- Process customer requests and maintain accurate records
- Deliver a great customer experience through every interaction
Required Skills
- College graduate of any course
- Good written and communication skills
- With or without BPO experience
Job Details
COLLEGE GRADUATES – THIS OPPORTUNITY IS FOR YOU!
With or Without BPO Experience | Fresh Graduates Welcome
WHAT YOU'LL DO
- Handle customer concerns primarily through chat and email, with occasional calls only when necessary.
- Provide accurate information and effective solutions.
- Process customer requests and maintain accurate records.
- Work with your team to resolve concerns efficiently.
- Attend training and continuously develop your skills.
- Deliver a great customer experience through every interaction.
WHO CAN APPLY?
- College graduates – ANY course (Fresh graduates are welcome!)
- With or without BPO experience
- Good written and communication skills
WHAT’S IN IT FOR YOU?
- Competitive Salary Package (PHP 15,000 - PHP 20,000 a month)
- HMO Coverage
- 13th Month Pay
- Government-Mandated Benefits
- Career Growth Opportunities
- Paid Training & Development
- Supportive Work Environment