Customer Service Representative
Job Summary
This is a Customer Service Representative position handling voice accounts for BPO/Healthcare. Candidates are required to have at least 6 months of relevant experience and good English communication skills. The role involves managing customer inquiries and documenting interactions while working an onsite night-shift schedule.
Responsibilities
- Handle customer inquiries via phone
- Provide accurate information and support
- Document customer interactions and records
- Follow company policies and metrics
Required Skills
- Good English communication
- Basic computer navigation
- Typing skills
Job Details
QUALIFICATIONS:
Minimum of 6 months BPO/Healthcare Account
At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum)
Good English communication skills
Basic computer navigation and typing skills
Willing to work onsite in Mandaluyong
Willing to work on a night-shift schedule, including weekends and holidays if required
Can start ASAP
RESPONSIBILITIES:
Voice Customer Service Account
Handle customer inquiries, concerns, and requests via phone
Provide accurate information and excellent customer support
Document customer interactions and maintain account records
Follow company policies, quality standards, and performance metrics
HIRING PROCESS:
Fast and straightforward hiring process
Start Date Asap