Business Development Executive

Job Summary The Business Development Executive (BDE) is responsible for converting qualified business opportunities into profitable clients while ensuring pricing discipline, operational fit, and quality in the Sales-to-Operations handoff. The role manages qualified prospects through discovery, solution presentation, proposal development, negotiation, and closing. The BDE works closely with the Sales & Commercial Coordinator and Operations team to ensure that proposed solutions are aligned with client requirements and operational capabilities. The role is also responsible for maintaining accurate CRM records, forecasts, and sales documentation while continuously returning to prospecting and closing new opportunities after successful handoff. Key Responsibilities 1. Prospect Discovery and Qualification 1.1 Conduct discovery calls with qualified prospects to understand their fulfillment model, business requirements, pain points, order volume, sales channels, SKU complexity, and growth plans. 1.2 Assess the prospect's operational requirements and determine whether their needs are aligned with the organization's capabilities. 1.3 Identify key decision-makers, commercial requirements, timelines, and other factors that may affect the opportunity. 1.4 Recommend appropriate solutions only after sufficient qualification of the prospect and their business requirements. 2. Solution Presentation and Business Development 2.1 Present appropriate fulfillment, warehousing, B2B, and other approved commercial solutions based on qualified client requirements. 2.2 Clearly communicate the value, scope, capabilities, and commercial terms of the proposed solution. 2.3 Coordinate with the Sales & Commercial Coordinator in preparing presentations, proposals, quotations, and other sales materials. 2.4 Coordinate warehouse presentations or tours with the Operations team when these will support the prospect's evaluation and decision-making process. 3. Proposal Development and Commercial Negotiation 3.1 Prepare and present proposals that accurately reflect the prospect's requirements, operational needs, and approved commercial terms. 3.2 Address client questions, concerns, and objections throughout the sales process. 3.3 Negotiate pricing, terms, scope, and other commercial conditions within the approved commercial authority and pricing guidelines. 3.4 Ensure that proposed commitments are commercially viable, operationally feasible, and aligned with organizational policies before final agreement. 4. Sales Pipeline and CRM Management 4.1 Maintain complete, accurate, and up-to-date CRM records for all assigned opportunities and sales activities. 4.2 Monitor opportunity stages, next steps, follow-ups, proposals, negotiations, and expected closing dates. 4.3 Maintain reliable sales forecasts based on the status and probability of qualified opportunities. 4.4 Conduct timely follow-ups and actively move qualified opportunities toward successful closing. 5. Closing and Sales-to-Operations Handoff 5.1 Secure signed agreements and ensure that all required commercial documents are completed before handoff. 5.2 Complete the mandatory Sales-to-Operations handoff by providing accurate and complete information regarding the client's requirements, agreed scope, pricing, and commitments. 5.3 Coordinate with Operations and relevant internal teams to clarify commercial requirements and ensure alignment before implementation. 5.4 Ensure that commitments made during the sales process are properly documented and communicated to the receiving team. 6. Continuous Business Development and Client Transition 6.1 Return to prospecting and closing activities after completing the Sales-to-Operations handoff to maintain a continuous business development pipeline. 6.2 Identify additional qualified opportunities and continuously develop new prospects aligned with the organization's target market and operational capabilities. 6.3 Support the transition of newly acquired clients to the appropriate Operations or customer-facing team without becoming the permanent customer-service owner. 6.4 Provide relevant sales and market insights to management to support improvements in business development strategies, commercial offerings, and client acquisition. Qualifications: Bachelor's degree preferred in Business, Marketing, Entrepreneurship, Supply Chain, Industrial Engineering or related field; strong relevant experience may substitute. Preferably 2+ years in B2B sales, logistics, 3PL, SaaS, e-commerce, warehousing or business services. Can conduct discovery, present value, handle objections, negotiate professionally and close without excessive discounting. Comfortable with CRM, spreadsheets, presentations, messaging platforms and learning ERP/WMS workflows.