Billing Customer Service
Job Summary
We are looking for motivated individuals with healthcare billing experience to join our team in the BPO industry. The role involves handling customer inquiries and billing concerns while providing accurate information and timely resolutions. Enjoy fixed weekends off along with various perks and benefits.
Responsibilities
- Handle customer inquiries related to healthcare billing
- Assist customers with billing concerns and payment inquiries
- Document customer interactions accurately
Required Skills
- At least 6 months of Healthcare BPO experience handling billing
- Strong interpersonal and communication skills
- Willing to work on a fixed night shift
Job Details
Qualifications:
- At least a High School or Senior High School graduate.
- At least 6 months of Healthcare BPO experience handling billing.
- Strong interpersonal and communication skills.
- Willing to work onsite in Mandaluyong City or Ortigas.
- Willing to work on a fixed night shift.
- Available to start ASAP.
Key Responsibilities:
- Handle customer inquiries related to healthcare billing.
- Assist customers with billing concerns, payment inquiries, and account-related issues.
- Provide accurate information and timely resolutions.
- Maintain professional communication and excellent customer service.
- Document customer interactions accurately and follow company policies and procedures.
Salary package may depend on BPO experience. Enjoy fixed weekends off!
Perks and Benefits:
- Paid Training
- HMO coverage on Day 1 with 1 free dependent
- Annual Appraisal
- Life Insurance
- 10% Night Differential
- Paid Time Off and Leave Credits
- Career Development, Training, and Growth Opportunities