Studio Manager

We are looking for a Studio Manager to oversee the day-to-day operations of the studio and ensure a smooth, professional, and enjoyable experience for clients. Key Responsibilities - Oversee daily studio operations, including opening/closing, cleanliness, maintenance, and readiness of facilities. - Manage bookings, scheduling, client inquiries, payments, confirmations, cancellations, and rescheduling. - Provide excellent customer service and assist clients with studio orientation, equipment, lighting, and basic setup. - Monitor, maintain, and properly organize studio equipment, props, and supplies. - Coordinate repairs, maintenance, equipment replacements, and other operational requirements. - Support sales and revenue generation through upselling, promotions, packages, and additional studio services. - Supervise and coordinate studio assistants and support staff, including task assignment, training, attendance, and performance monitoring. - Ensure the studio consistently meets company brand, service, safety, and operational standards. - Monitor compliance with safety procedures and maintain records of incidents, equipment issues, and maintenance activities. - Prepare regular reports on bookings, sales, revenue, expenses, equipment status, and overall studio performance. - Identify opportunities to improve operational efficiency, customer experience, and studio profitability. - Perform other duties and responsibilities as assigned by management. Qualifications - Bachelor’s degree in Business Administration, Hospitality Management, Operations Management, Communications, or a related field. - Preferably 2+ years of experience in studio operations, hospitality, events, retail management, or a similar client-facing service environment. - Knowledge of sales processing, booking systems, and customer service operations. - Experience or familiarity with photography studios, production spaces, or creative environments is an advantage. - Strong verbal and written communication and interpersonal skills. - Computer literate and comfortable using booking systems, spreadsheets, and online communication platforms. - Strong organizational, time-management, and multitasking skills. - Able to work effectively in a fast-paced operational environment. - Basic technical aptitude, particularly in equipment handling, lighting, or willingness to undergo training. - Customer-service oriented, professional, proactive, and solution-focused.