Healthcare Customer Service Rep

Job Description We are looking for a Healthcare Customer Service Representative to join our growing team! If you have experience handling healthcare accounts in the BPO industry and have strong communication skills, we'd love to hear from you. Qualifications - At least 6 months of healthcare account experience in the BPO industry - Good English communication skills - Strong customer service and problem-solving skills - Willing to start ASAP Job Responsibilities - Handle incoming calls from patients and provide accurate information regarding healthcare services. - Assist patients with inquiries about their healthcare benefits, insurance coverage, and eligibility. - Verify and update patient information in the system. - Address customer concerns and provide appropriate solutions in a professional and timely manner. - Document customer interactions and maintain accurate records. - Provide excellent customer service while maintaining clear and professional communication with patients. What We Offer: - Salary package of up to ₱25,000 - Day 1 HMO coverage - Opportunity to join a growing team - ASAP deployment