Customer Service Representative
Job Summary
The Customer Service Representative handles a high volume of incoming phone calls while adhering to quality standards. They effectively solve customer issues, complaints, and inquiries. Customer satisfaction remains at the core of every decision and behavior.
Responsibilities
- Handle high volume incoming phone calls
- Effectively solve customer issues, complaints, and inquiries
- Maintain high quality of standards and customer satisfaction
Required Skills
- Call center operations
- Customer service
- Problem solving
Job Details
The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior.