Customer Service Agent
Job Summary
The Customer Service Agent will coordinate and track shipments to ensure timely and safe delivery. This role involves preparing customer orders and necessary shipping documentation such as invoices and customs forms. Additionally, the position requires maintaining precise inventory records and monitoring item conditions.
Responsibilities
- Coordinate and track shipments
- Prepare orders and shipping documents
- Maintain accurate inventory records
Required Skills
- Proficient in Microsoft Excel
- Proficient in MS Office
- Data analysis and reporting skills
Job Details
Responsibilities:
- Coordinating and tracking shipments to ensure they arrive safely and on time.
- Assisting in the preparation of customer orders and shipping documents, such as invoices and customs forms.
- Maintaining accurate records of inventory, including monitoring the condition and quantity of items.
Job Requirements:
- Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).
- Proficient in Microsoft Excel (forecasting models, data analysis, reporting).
- Proficient in MS Office.