Customer Service Representative

Customer Service Representative – Travel Account Location: Cebu City Work Setup: Onsite Employment Type: Full-Time Salary and Sign-On Bonus • Up to ₱19,000 salary package for freshers and candidates with no BPO experience • Up to ₱45,000 salary package for candidates with BPO experience and Up to ₱20,000 sign-on bonus Job Responsibilities • Handle customer inquiries related to travel services, bookings, and reservations. • Provide accurate information and assistance regarding travel-related concerns. • Assist customers with booking changes, cancellations, and other requests. • Resolve customer concerns professionally and efficiently. • Maintain accurate records of customer interactions. • Follow company procedures and meet established performance standards. Qualifications • Good English communication skills. • Fresh graduates and first-time job seekers are welcome to apply. • No BPO experience required for entry-level applicants. • BPO experience is an advantage for candidates applying for the higher salary package. • Basic computer skills and willingness to learn. • Willing to work onsite in Cebu City. • Willing to work on shifting schedules, including weekends and holidays as required. Why Apply? • Competitive salary packages based on experience. • Sign-on bonus opportunity for qualified candidates. • Opportunity to gain experience in the travel and customer service industry. • Training and development opportunities. • Potential for long-term career growth in the BPO industry.