Healthcare Customer Service Representative
Job Summary
The Healthcare Account Specialist handles administrative and medical services for hospitals, clinics, and health insurance providers. Responsibilities include assisting clients with health coverage, benefits, and claims navigation. You will also manage patient medical records and facilitate communication with insurance companies.
Responsibilities
- Manage administrative and medical services for healthcare clients
- Assist with health coverage, benefits, and deductible inquiries
- Locate accredited doctors and pharmacies
- Maintain and process patient medical records
- Communicate with insurance companies on behalf of clients
Required Skills
- 12 months healthcare account experience
- High school diploma or equivalent
- Basic computer proficiency
- Strong English communication skills
- Ability to work in a fast-paced environment
Job Details
Job Description:
- Handles administrative and medical services for hospitals, clinics, and health insurance companies.
- Assisting a client regarding health coverage, benefits, deductibles, and finding accredited doctors or pharmacies.
- Assisting patient's medical records and contacting insurance companies on behalf of the client.
Qualifications:
- At least 12 months experience in Healthcare Account
- At least Highschool / Senior Highschool Graduate
- Basic Computer Skills
- English Proficiency
- Willing to be trained in a fast-paced environment
Benefits:
- 18,000 - 27,000 Starting Salary
- 13th Month Pay
- Paid Training
- Meal Allowance
- Performance Bonus
- HMO
- Sick Leave / Vacation Leave
- Maternal/Paternal Leave
- Gym Membership
- Employee Loan
- Performance Bonus
- Incentives