People & Operations Executive
Job Summary
The People & Operations (P&O) Executive provides essential administrative and operational support to the P&O Business Partner team. This role manages payroll coordination, employee lifecycle documentation, and HR system data accuracy. It ensures efficient clinical support by streamlining HR processes and maintaining compliance in a fast-paced environment.
Responsibilities
- Coordinate payroll processing and vendor management.
- Manage HR documentation and employee lifecycle records.
- Handle onboarding and offboarding logistics.
- Maintain HRIS data and perform attendance reporting.
- Ensure compliance with statutory requirements and data protection.
Required Skills
- Payroll administration
- HRIS proficiency
- Data management
- Attention to detail
- Knowledge of local labor laws
Job Details
### Core Responsibilities
**Payroll & Reporting Support**
- Act as the primary coordinator with external payroll vendors by preparing, checking, and submitting payroll inputs (monthly runs, bonuses, increments, recoveries).
- Collaborate with Finance to gather commission and incentive data for monthly, quarterly, and ad-hoc cost allocation reporting.
- Support timely submissions for statutory contributions, government claims, and regulatory filings.
- Assist in resolving payroll and tax-related queries by clarifying data and escalating discrepancies.
- Maintain payroll-related data in HR systems and prepare documentation for audit requirements.
**HR Administration & Documentation**
- Prepare employment-related letters (confirmation, extensions, resignations, terminations, transfers, certificates of employment, merit changes).
- Ensure policy documents and personnel records are accurately uploaded and maintained in HR systems.
- Safeguard associate personnel files in compliance with data protection requirements.
- Manage insurance administration, including enrolments, deletions, and resolving associate queries.
**Leave, Time & Attendance Support**
- Configure approval workflows in HR systems and generate reports for leave, time, and attendance.
- Assist with absenteeism and punctuality reporting and perform basic validations for payroll processing.
**Onboarding & Offboarding Coordination**
- Manage pre-boarding documentation collection and create associate profiles in HR systems.
- Coordinate with IT and Line Managers to arrange system access, email accounts, and equipment.
- Facilitate the onboarding experience for new hires and handle offboarding processes, including clearance and final payroll reconciliation.
**Performance & Records Management**
- Support performance tracking by collating appraisal forms, disciplinary documents, and performance records.
### Requirements
- Diploma or Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related discipline.
- Basic understanding of payroll concepts, employment administration, and HR operations.
- Awareness of local employment practices and statutory requirements (CPF, leave administration, tax filings).
- Familiarity with HR information systems (HRMS) and data management concepts is an advantage.
- Understanding of data confidentiality and personal data protection requirements.
- 2-3 years of experience in HR operations, payroll support, or administrative roles is preferred (fresh graduates with relevant internships are welcome).