Customer Service Representative
Job Summary
The Customer Service Representative will handle inbound and outbound calls while ensuring high-quality service and customer satisfaction. Candidates must demonstrate professional communication skills to resolve concerns effectively. The role offers a supportive environment with opportunities for career growth and performance incentives.
Responsibilities
- Handle inbound and outbound calls
- Resolve customer concerns
- Maintain service quality
- Follow operational procedures
Required Skills
- 6 months BPO experience
- Excellent English communication
- Computer literacy
- Team collaboration
Job Details
Job Responsibilities:
- Handle inbound and outbound customer calls professionally
- Provide accurate information and resolve customer concerns
- Ensure customer satisfaction and maintain service quality
- Follow company guidelines and procedures
Qualifications:
- At least 6 months BPO / Call Center experience
- Excellent communication skills (English)
- Computer literate and team player
We Offer:
- Competitive salary package
- Paid training
- Performance incentives
- Career advancement opportunities
- Friendly and supportive work environment