Key Account Manager Freight

Responsibilities: • Developing and maintaining a portfolio of high-value clients with a global/regional mindset. • Developing long-term strategies for client retention and growth expansion. • Understanding the needs and requirements of clients and resolving customer complaints promptly to maintain trust. • Building long-standing professional relationships with clients to create a mutually beneficial environment. • Proposing and implementing solutions to client problems within reasonable timelines. • Ensuring client retention. • Acting as a channel of communication between clients and internal teams. • Identifying high-value clients and developing strategies to build relationships with them. • Preparing periodical reports (CRM/Monthly Report) with accurate data on time. • Managing Account Receivables for assigned accounts. Requirements: • Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent. • At least 3-5 years of experience in Logistics & Freight Forwarding industry with exposure to Key account management. • Experience or exposure in handling conglomerate accounts, especially in Healthcare/Medical Devices/Semiconductor/Electronics, will be considered with priority. • Excellent written and verbal communication skills. • Proficient in MS Office applications. • Strong communication, negotiation, and presentation skills. • Strong organizational and management skills. • Strategic thinking and statistical analysis skills. • Proactive, resourceful with ability to work well independently or in groups. • Enthusiastic about sales, teamwork, and interpersonal relationships. • Experience managers with relevant experience will be considered for a senior position. Working hours: Mon to Fri 8.30am - 5.30pm