Customer Service Representative
Job Summary
The Customer Service Representative will handle various customer concerns, including collections, payments, and billing inquiries. The role requires providing professional support while adhering to strict compliance and documentation standards. Candidates will be expected to work onsite at the UPA site in Quezon City.
Responsibilities
- Handle customer collections and payments
- Resolve billing and account inquiries
- Maintain documentation and compliance
Required Skills
- Good communication skills
- Negotiation skills
- Attention to detail
- High School graduate
Job Details
Responsibilities:
- Handle customer concerns related to collections, payments, billing, account status, and service inquiries.
- Provide professional support while following compliance and documentation procedures.
Qualifications:
- High School Graduate or Senior High School Graduate.
- With or without BPO Experience.
- Good communication and negotiation skills.
- Strong attention to detail.
- Willing to work onsite in UPA, Quezon City.