Business Development
Job Summary
We are seeking a Business Development professional with 1 to 3+ years of experience in client servicing or account management within digital marketing or e-commerce. The ideal candidate will serve as the primary point of contact for clients, drive strategic alignment, and handle negotiations and upselling opportunities. Strong communication, commercial awareness, and the ability to manage high-pressure situations are essential for this role.
Responsibilities
- Serve as primary point of contact for external clients and partners
- Build, maintain, and strengthen long-term client relationships
- Lead business discussions, proposals, and strategic alignment
- Handle negotiations on pricing, scope, and contract terms
- Identify upsell and cross-sell opportunities within existing accounts
Required Skills
- 1 – 3+ years of experience in Business Development / Account Management / Client Servicing
- Strong communication, presentation, and interpersonal skills (English required; Chinese is a plus)
- Experience in digital marketing, advertising agency, or e-commerce ecosystem
- Solid understanding of TikTok Ads / performance marketing concepts
- Strong commercial awareness and negotiation skills
Job Details
Key Responsibilities
Serve as the primary point of contact for external clients and partners
Build, maintain, and strengthen long-term client relationships (PR & account nurturing)
Lead business discussions, proposals, and strategic alignment with clients
Translate client needs into clear internal briefs for media buying and creative teams
Manage client expectations and ensure smooth communication between clients and internal teams
Handle negotiations on pricing, scope, and contract terms
Identify upsell and cross-sell opportunities within existing client accounts
Support new business acquisition through networking, referrals, and pitching
Represent the agency in meetings, presentations, and industry events
Requirements
1 – 3+ years of experience in Business Development / Account Management / Client Servicing
Strong communication, presentation, and interpersonal skills (English required; Chinese is a plus)
Experience in digital marketing, advertising agency, or e-commerce ecosystem
Solid understanding of TikTok Ads / performance marketing concepts (no hands-on execution required)
Strong commercial awareness and negotiation skills
Ability to manage multiple stakeholders and high-pressure client situations
Preferred Qualifications
Experience handling regional or international clients
Background in PR, branding, or strategic partnerships
Familiarity with TikTok ecosystem (TikTok Shop, content strategy, influencer ecosystem)
Experience working with fast-scaling teams or startups
What This Role Is NOT
Not responsible for campaign setup or daily ad operations
Not required to manage ad accounts or execute media buying
Not a purely internal or operational role
What We’re Looking For (Core Traits)
Strong presence and credibility in front of clients
Ability to communicate clearly, confidently, and persuasively
High EQ in handling client relationships and expectations
A business mindset, not just task execution