Business Development Associate

We are seeking a Business Development Associate to expand market presence and strengthen client and partner relationships. This role combines strategy, market research, client engagement, and hands-on fieldwork across multiple teams to identify opportunities and ensure customer satisfaction Market Research - Conduct in-depth market research to assess the potential for launching new products in target markets. - Analyze industry trends, customer needs, competitor offerings, and pricing strategies. - Provide actionable insights and recommendations to support strategic decision-making. Product Study & Development - Develop comprehensive knowledge of newly launched products, including specifications, features, functionalities, and benefits. - Understand product applications and operational procedures to effectively communicate with dealers, agents, and customers. - Monitor industry trends and competitor products to identify positioning and unique selling points. Dealer Relationship Management - Build and maintain strong, productive relationships with dealers to support business growth. - Conduct regular dealer visits to align on sales targets, product updates, and operational needs. - Act as the primary liaison between the company and dealers, ensuring timely communication and issue resolution. - Gather feedback from dealers to identify opportunities, challenges, and areas for improvement. Product Knowledge Sharing & Promotion - Ensure agents and dealers receive comprehensive, up-to-date product knowledge. - Actively promote newly launched products and maintain continuous communication regarding updates, features, and availability. After-Sales Support - Coordinate with suppliers to manage spare parts support, including tracking lead times to ensure timely service and warranty repairs. - Work closely with the repair/technical team to gather accurate information on spare parts and technical issues. - Provide suppliers with necessary documentation, including photos and technical details. Agent & Customer Support - Handle inquiries and concerns from agents regarding discount requests and operational issues, following the management instructions. - Manage charges for backload units and ensure approvals are processed correctly. - Support customer concerns by coordinating with the technical team and guiding customers on product features and operational procedures. - Ensure a positive customer experience through timely follow-ups and clear communication. Qualifications - Bachelor’s degree in Agriculture or a related field. - Strong knowledge and hands-on experience with agricultural equipment, tools, and field operations. - Must be able to drive and hold a valid professional driver’s license. - Willingness to travel frequently and work across multiple site locations. - Physically fit and capable of fieldwork responsibilities. - Excellent communication, coordination, and relationship management skills. Working Schedule - Monday to Saturday 8am to 5pm