Customer Service Representative

Position Overview Are you a fresh graduate or first-time job seeker looking to start your career in the BPO industry? Join our team as a Customer Service Representative and gain valuable experience while receiving paid training. No prior BPO experience is required. Key Responsibilities - Answer customer inquiries through phone, chat, or email. - Provide accurate information and assistance regarding products and services. - Resolve basic customer concerns and complaints professionally. - Process customer requests and update account information when needed. - Document customer interactions accurately in the system. - Follow company policies, procedures, and quality standards. - Maintain a positive and professional customer experience. Qualifications - Open to Fresh Graduates and first-time job seekers. - Senior High School graduates, 2-year, or 4-year college graduates are welcome. - No BPO experience required. - Good communication and interpersonal skills. - Basic computer and typing skills. - Willing to work on shifting schedules, weekends, and holidays. - Willing to work onsite. What We Offer - Paid Training - Competitive salary package - Incentives and performance bonuses - Career growth opportunities - Health and other company benefits - Supportive and professional work environment