Customer Service Representative
Job Summary
E-Solutions IT Services is seeking a Customer Service Representative to handle customer inquiries via phone, chat, or email and resolve concerns professionally. The ideal candidate will meet service targets, adhere to security standards, and possess strong communication skills. Perks include competitive pay, paid training, HMO, and clear career growth opportunities.
Responsibilities
- Handle customer inquiries via phone, chat, or email
- Resolve concerns with accuracy and professionalism
- Meet service and performance targets
- Follow company and data security standards
Required Skills
- HS/SHS graduate or Bachelor’s degree
- Strong communication skills
- Customer-focused and adaptable
- Willing to work on-site in Taguig
Job Details
Perks & Benefits: Competitive salary + incentives & night diff, Paid training & career development, HMO & life insurance upon regularization, Clear promotion and growth opportunities, Modern and inclusive work environment. Role Overview: Handle customer inquiries via phone, chat, or email. Resolve concerns with accuracy and professionalism. Meet service and performance targets. Follow company and data security standards. Qualifications: HS/SHS graduate or Bachelor’s degree (Fresh Graduates are welcome to apply!). Strong communication skills. Customer-focused and adaptable. Willing to work on-site in Taguig. Open to shifting schedules.