Customer Support Representative
Job Summary
We are seeking a Customer Services Representative for a non-voice account to provide support through chat and email channels. The ideal candidate will respond to customer inquiries professionally, resolve concerns accurately, and maintain proper grammar in all communications. Candidates should have a Senior High School education and be willing to work onsite on a shifting schedule.
Responsibilities
- Provide customer support via chat and email
- Respond to customer inquiries accurately and promptly
- Assist customers and resolve concerns
- Maintain clarity and professionalism in written communication
Required Skills
- Senior High School graduate
- 1–6 months or more of BPO experience
- Good English comprehension and written communication skills
- Strong grammar and attention to detail
Job Details
Job Description
Provide customer support through chat and email channels.
Respond to customer inquiries accurately, professionally, and promptly.
Assist customers by providing appropriate information and resolving concerns.
Maintain proper grammar, clarity, and professionalism in all written communication.
Qualifications
At least a Senior High School graduate.
With 1–6 months or more of BPO experience.
Good English comprehension and written communication skills.
Strong grammar and attention to detail.
Willing to work onsite and on a shifting schedule.
Willing to undergo training and start as soon as possible.