Technical Trainer
Job Summary
The Technical Trainer is responsible for managing the in-house technical training organization and operations. The role involves conducting training needs analysis, developing training programs and materials, and executing courses for service personnel and customers. Additionally, the trainer provides technical support to the Field Service Team and coordinates with external agencies.
Responsibilities
- Manage in-house technical training organization and operations
- Develop and execute training courses, curriculum, and materials
- Provide technical support to Field Service Team and customer support
Required Skills
- 2-3 years experience as Technical Trainer
- Experience in equipment or automotive industry
- TESDA-certified as Technical Trainer
Job Details
JOB DESCRIPTION:1.0 GENERAL JOB DESCRIPTIONThe Technical Trainer shall be responsible for managing the inhouse technical training organization and operation.2.0 DUTIES AND RESPONSIBILITIESThe Technical Trainer shall:2.1 Manage the technical training activities of the SASD, by:A. Facilitating the service personnels’ career development program.B. Conducting periodic technical training needs analysis of service personnels to identify areas of learning deficiencies and align these with corporate requirements and industry standards.C. Developing appropriate technical training programs according to identified training needs and ensuring that service personnels’ skills are continuously updated according to corporate and industry developments.D. Developing and updating the training courses, curriculum, modules, and materials.E. Documenting important/critical service job orders in the form of service bulletins, providing training to service personnels to ensure that the service information/instructions contained are fully disseminated and explained.F. Establishing and managing the technical training facilities, equipment, and training components.G. Executing the training courses.H. Conducting post-training analysis to assess the training effectivity, providing post-training reports and recommending/executing necessary improvements.I. Coordinating with equipment Principals regarding products and skills training programs and executing the same for EOSI.J. Assisting in the selection of trainees for inhouse apprenticeship program.K. Coordinating with TESDA/other Government agencies regarding technical training matters.L. Coordinating with external training providers/equipment suppliers for the conduct of product/technical trainings for EOSI.M. Conducting technical training for customers regarding equipment turn-over, operations and maintenance, and other specialized customer technical training that may be required.N. Assisting in the skills assessment of personnels.O. Safekeeping and updating of training records and training material.P. Developing and supervising the inhouse Technical Training Section.Q. Providing the Superiors with reports/information regarding equipment technical training and industry updates.2.2 Provide technical support to Field Service Team/Customer Support Sectionregarding equipment service concerns2.3 Execute other functions related to foregoing duties and responsibilities, as may be required/assigned by the Superiors.QUALIFICATIONS:- 2-3 years experience as Technical Trainer- Preferably with work background from the equipment / automotive industry- Preferably TESDA-certified as Technical Trainer / Trainer's Methodology 1