Sales Admin Officer
Job Summary
The Sales Admin Officer will provide administrative and operational support to the sales team by managing sales documentation, processing RFQs, and coordinating with various internal departments. The role requires handling client inquiries, maintaining sales trackers, and ensuring smooth sales processes from proposals to project monitoring. Ideal candidates should possess a relevant bachelor's degree and 1-2 years of experience in sales administration or a similar role.
Responsibilities
- Prepare sales documentation and process RFQs
- Coordinate with technical and internal teams
- Maintain sales trackers and client records
- Provide administrative support to Sales Engineers
Required Skills
- Bachelor’s degree in Business, Marketing, Management, or Engineering
- 1–2 years experience in Sales Administration or Support
- Strong communication and organizational skills
- Knowledge in preparing quotations and sales reports
Job Details
KEY RESPONSIBILITIES:
- Sales Documentation: Prepare and organize quotations, proposals, sales orders, and other sales-related documents.
- RFQ Processing: Receive, monitor, and coordinate customer requests for quotations.
- RFA Coordination: Prepare and coordinate Request for Approval (RFA) documents with concerned departments.
- Technical Review Coordination: Coordinate with the Technical/Engineering Team for product specifications, requirements, and technical reviews.
- Sales Support: Provide administrative and operational support to Sales Engineers and the Sales Team.
- Client Coordination: Assist with client inquiries, follow-ups, documentation, and sales requirements.
- Sales Monitoring: Maintain and update sales trackers, client records, quotations, and project status.
- Order & Project Coordination: Monitor sales orders and coordinate with internal teams for project-related requirements.
- Reports: Prepare and submit regular sales reports, updates, and other required documentation.
- Filing & Records Management: Maintain accurate and organized records of sales documents and client information.
- Internal Coordination: Coordinate with Sales, Technical, Operations, Finance, and other departments to ensure smooth sales processes.
- Meetings & Follow-ups: Assist in scheduling sales meetings and monitor action items and pending requirements.
QUALIFICATIONS:
- Bachelor’s degree in Business, Marketing, Management, Engineering, or related field
- With 1–2 years of experience in Sales Administration, Sales Support, or a similar role
- Experience in the elevator/lift, construction, or engineering industry is an advantage
- Knowledgeable in preparing quotations, proposals, sales reports, and other sales documents
- Familiarity with CRM or sales monitoring systems is a plus
- Excellent communication, coordination, and organizational skills
- Keen attention to detail and able to manage multiple tasks
- Able to coordinate with clients, Sales Engineers, contractors, and internal teams
- Willing to learn technical products and services
- Proactive, organized, and customer-service oriented
- Must be proactive, organized, and able to work independently or as part of a team