Airfreight Manager

Position: Airfreight Manager / Head of Airfreight Operations Employment Type: Full-Time Work Location: Manila / NAIA operations as required Requirements & Qualifications * Minimum 5 years of hands-on international airfreight forwarding experience * Strong experience in both Air Import and Air Export operations * Must have practical knowledge of: * MAWB and HAWB preparation and checking * Air consolidation and deconsolidation * Airline and co-loader bookings * Cargo cut-offs and flight monitoring * NAIA air cargo operations * CDEC / eTrade / VASP air manifest processes * e-CCM / HAWB manifesting * Import and export documentation * Chargeable and volumetric weight computation * Airline/co-loader rate sourcing * Pre-alert preparation and overseas-agent coordination * Shipment irregularities, offloads, rebooking, delays and documentation discrepancies * Good understanding of IATA cargo procedures, airline requirements and customs compliance * Familiarity with Dangerous Goods and special cargo handling requirements * Experience managing and training an airfreight operations team * Capable of developing SOPs, operational controls and KPIs * Strong problem-solving, leadership and decision-making skills * Excellent written and verbal communication skills * Proficient in Microsoft Office and freight forwarding / cargo management systems * Bachelor’s degree in Customs Administration, Logistics, Supply Chain Management, Business, Aviation or related field preferred * Licensed Customs Broker is an advantage but not required * IATA Cargo, Dangerous Goods or other relevant air cargo certifications are an advantage Key Responsibilities The Airfreight Manager will lead the entire Airfreight Department and oversee daily import and export operations, documentation, manifesting, airline/co-loader coordination, pricing support, compliance, customer service and operational performance. The role will also be responsible for establishing and maintaining department SOPs, supervising HAWB/MAWB controls, monitoring CDEC manifest submissions, handling operational escalations, developing airline and overseas-agent relationships, training staff, and monitoring service quality and profitability.